![]() Report an issue Report suspected fraud or mismanagementĬontact the VA Office of the Inspector General (VAOIG) to report suspected criminal activity, fraud, inadequate patient care, or mismanagement of VA programs or government resources. If you don’t know where the records you are requesting are maintained, submit your request to instead of VA South Texas. See the VA FOIA Library, which publishes commonly requested records. Review VA’s requirements for a FOIA request, including sample requests. 15610 Additional FOIA request information San Antonio, TX 78229-4404 For questions about your request to South Texas Veterans Health Care System ![]() South Texas Veterans Health Care System (136D) Requesting records maintained by South Texas Veterans Health Care System Under the Freedom of Information Act (FOIA), you have a right to federal agency records unless those records are protected from disclosure by specific exemptions or exclusions laid out in law. Media access may be limited or denied to any area of a facility at the discretion of the medical center director, the patients' health care team or individual physicians.Īll Congressional Inquiries should be sent through email to: with a signed privacy release form. To protect our patients' privacy, we require all reporters and photographers visiting our facilities to be escorted by a Public Affairs staff member. We strictly adhere to federal guidelines regarding patient privacy as outlined by the 1996 Health Insurance Portability and Accountability Act (HIPAA). ![]() Media personnel should check-in with the Office of Public Affairs located on the 1st floor or VA Police upon arrival on VA grounds.Advance notice of on-site interviews is necessary so public affairs staff may coordinate with appropriate staff member, location of media interview or photo shoot.Please contact the hospital Public Affairs Officer for media interviews at 21 or email Patients, in particular, must agree to be interviewed and photographed and must sign a consent form.VA Form 10-5345 Privacy Release Form (dependent on the information gathered) To comply with patient privacy, the following forms must be completed by any patient interviewed, photographed or videotaped. Our top priority, however, is protecting the privacy and security of the patients we serve. We make every attempt to assist News Media in their newsgathering, to provide access to our facilities, and to make expert resources available. Note: Communicating with the public and other stakeholders about how we provide exceptional health care to Veterans is vital to the work we do. Information about VA-related outreach and events.Images/video of our facilities and official Logos.Fact sheets and statistical information.Support and assistance to members of the News Media and community organizations include: Nenette Madla, Public Affairs Officer at 21. The main number to the Office of Public Affairs is 21.Īfter hours or on weekends, contact Mrs. If an organization has a 5-point deduction the link will take you to the organization’s webpage where they provide important information about the transgender services they provide.The Office of Public Affairs is the initial contact for reporters, producers, and other media representatives seeking information about South Texas Veterans Health Care System, its staff and patients. If an organization received a 25-point deduction that link will take you to our webpage explaining the rationale for the deduction. If an organization has a point deduction for this criteria, please click on the “Important Transgender Services Information” link in the scorecard header for more information. For a full description of this criteria and the difference between the 5 and 25 point deductions, see the Responsible Citizenship Criteria webpage. Facilities may have 25 points deducted if they have a large-scale official or public anti-LGBTQ blemish on their recent records. Healthcare organizations can have 5 points deducted from their score if they have certain policies in place that may lead to discriminatory treatment that is in conflict with their non-discrimination policy. The Responsible Citizenship Criteria focuses on known activities that undermine LGBTQ equality or patient care.
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